Download the Agenda

Download the Agenda

Attend CEM in Telecoms North America to: 

  • Join the best and brightest operators from across North, Central and South America including the Caribbean
  • Get to grips with existing and emerging technology at our Pre- Conference Focus Day: Understand how the likes of Verizon, Rogers and Charter Communications are delivering a personalized experience through AI, predictive models and machine learning
  • Adapt to digital disruption and business transformation: Hear how organizations such as T-Mobile, Sprint and Frontier have revolutionized the way we think about a digital customer experience
  • Dive further into customer centricity and customer behaviors: Join the likes of Orange and GTT to better understand customer behavior and how to deliver a truly customer centric model throughout your organization
  • Tackle the ongoing issues of change management: Learn from TSTT and Cricket Wireless as they share their successes and mistakes made along their journey to become more customer centric


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