The platform economy is no longer emerging…. it has arrived. Digital platforms are driving people to change the way they consume. This means companies need to radically change how they offer products and services, how they capture information to deliver meaningful customer service, how they create value in this economy, and finally, how they compete for profits.
- Digital platforms are driving a change in mindset by democratizing the way people look at what they want
- Examples of platform driven companies
- Why make the decision to move to the platform economy